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HELP & FAQs

Questions About SOFL?
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Find answers about our products, your account, and subscriptions.

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Account & Profile

Select Create Free Account, fill in your details and follow the steps shown on the screen.

Account & Profile

Your name and email address are required. Your date of birth is optional. Complete any other sign-up steps shown on the website.

Account & Profile

No. You can use the same SOFL account for all available products and any purchases linked to that account.

Account & Profile

Sign in and check the access or subscription information in your dashboard. If something looks incorrect, contact support.

Account & Profile

Check your profile for the available editing options. If you cannot make the change there, email support@frostyhills.com from your registered address.

Account & Profile

Open your Profile. Select Deactivate Account to temporarily disable your account, or Delete Account to permanently delete it. No support request is needed.